How long does it take to complete the tour?
Plan on spending up to 2 hours with us for the zipline tour plus ground school.
May I bring my pet when I come to zip?
In consideration of all our customers we ask you leave your pets at home.
How safe is the zipline tour?
All adventure activities have inherent risks. We have taken numerous steps to mitigate these risks. Our course was built to meet or exceed ACCT (Association of Challenge Course Technology) professional building standards. We are the first zipline course in the state of Texas to be inspected and trained to the new ANSI (American National Standards) for zipline courses. We are also members of PRCA (Professional Ropes Course Association). Our guides are professionally trained and our equipment is very high quality. The course and equipment are inspected daily.
Are there weight restrictions?
Yes, participants must weigh at least 60 pounds and can weigh no more than 275 pounds.
Is smoking allowed on the premises?
There is a no-smoking policy while wearing any Zip Nac equipment. Guests may smoke in the designated smoking area only when not in ziplining attire.
What if I am afraid of heights?
Many people are nervous about heights. Our professionally trained guides will be with you at all times to make sure that everyone has a positive experience. All of our equipment is checked daily and meets or exceeds all industry standards. No one will be forced to do anything they are not comfortable doing.
How much should I tip my guides?
Our guides are professionally trained to insure you have an educational and memorable experience. The industry standard on tipping is 10-15% per person.
What is your cancellation policy?
We have a 48-hour cancellation/reschedule policy. You may cancel or reschedule your reservation outside the 48 hour window prior to your tour date with no penalty. If you need to change your reservation date or time, you may do so one time outside the 48 hour cancellation/reschedule policy at no charge.
Less than a 48-hour notice cancellation or “No Show” will result in your credit card being charged the full amount of your scheduled tour. If you are using a promotional voucher such as Groupon, etc., your voucher will be redeemed.
If you arrive for your tour, and decide not to zip due to fear, we will give you a rain check. This rain check will be good for you only, for use one time, within the current season. We encourage you to try again.
If we cancel your tour due to weather or other unforeseeable condition, we will reschedule your tour for another time or cancel your reservation without penalty.
If you are late, you will not receive a refund and we can not guarantee you be will able to join the tour. We do expect you to arrive 15 minutes prior to your reserved tour time.
What should I wear?
You must wear closed toed shoes with a heel strap; no flip flops or open toed sandals. Wear comfortable clothing suitable for the weather. Shorts are fine; however, we recommend medium to longer length (Bermuda style) so that the harness can be worn comfortably. Long hair needs to be tied back in a low pony tail. Please leave all jewelry and loose items in your vehicle. Zip Nac is not responsible for property lost, damaged or stolen during your tour.
Are there age restrictions?
In order to zip our course one has to be at least 4, able to climb six flights of stairs and be able to follow directions for safety purposes. ALL PARTICIPANTS UNDER 18 MUST HAVE A WAIVER SIGNED BY
THEIR PARENT OR GUARDIAN.
Do I need to sign a waiver?
Yes, all guests must sign a waiver. In addition, guests under the age of 18 must have a parent or guardian present to provide a signature. In the event a parent is not present, signed waivers, along with signature verification should be provided (i.e. driver’s license) before zipping. Click here for waiver.
Do you operate in the rain?
Yes, we operate in the rain. However, we will close the course in the event of lightning in our area. Should we know in advance that we will be closed, we will use every effort to contact you directly. If your tour is cancelled due to weather, you can either rebook for another time, or we will refund your tour cost. In the event a raincheck is issued it may be redeemed for ziplining (no refunds) for up to one year from the date of original tour.
Are reservations required?
Yes, each one of our tours is limited to 10 participants and requires two guides. To ensure we provide you the best experience possible, we require reservations. If you show up at our site without a reservation, we will use best efforts to accommodate you on a space available basis; however, we can make no guarantees.
If I stay at Zip Inn do I receive a discounted rate if I choose to zip?
Yes, you receive a 25% discount on the total tour cost.
The highest thrill in the oldest town in Texas awaits your arrival!
Fly through the air with the greatest of ease. A daring "young-at-heart" zipper sailing through the trees!
A typical tour consists of two professionally trained guides escorting a group between 2 to 8 zippers. (A "zipper" is a person enjoying the thrill of riding an elevated pathway through the sky made up of cables and a suspension bridge strung from tree to tree, or platform to tree, or tree to platform.) Zip Nac is a Canopy Tour which means once you start the course your feet will not touch the ground until you have completed the excursion.
After completing waivers the tour begins with Zip Nac guides assisting zippers into the ziplining attire (harness, gloves and helmet . You will be asked to secure long hair, loose clothing and jewelry; and of course, wear closed-toed-shoes (tennis shoes, etc.). It is highly recommended you utilize restroom facilities prior to being harnessed.
You will then step outside to our "Forever Bench" (ask Larry why he named it that) to take a "before" picture with your group. Next comes "ground school" where you will learn about Zip Nac's course and actually practice zipping on a low cable. You will learn control techniques such as steering and braking. Once you have passed "ground school" you will begin the zip tour which consists of 5 lines and a skybridge.
Larry and Susan gave names to each of the lines, beginning with Prelude, the cable in Ground School. It is 85' long.
The first line, Bravo, is approximately 50' in height and is 285' long. You will climb six flights of stairs to get to the top. The stairs have landings at the top of each flight along with hand rails. Except for the stairs, you will be belayed (secured to an anchor point) at all times.
From Bravo, you will zip through the trees down Andante's 320' line. You will soar through an opening in tree branches, Susan's favorite.
A sixty foot sky bridge called "Bridge" (isn't that creative?) takes you to the platform leading to Allegro, which is 400' long.
From there you will travel 3 flights of stairs to the top of Finale. Finale has two, side-by-side lines, conducive to racing another zipper down the 900' lines to the finish.
Zip Nac opened in July 2011 and is inspected and certified annually to ANSI standards. The course with built with safety in mind, and was designed utilizing a double cable, double trolley system. The cable is 1/2" galvanized aircraft cable. Ironically, Susan has a fear of heights. After zip-lining several other courses, features from those facilities, which made Susan feel more secure, were incorporated into the Zip Nac course, making it a great "first-time-to-zipline" experience.
Once you zip Zip Nac, you will want to return with friends and family. You will also want to "zip" at night, a totally different exhilartion than the daytime. "Scare in the Air" at Halloween, "Zipping Wonderland" at Christmas and "Couples Newlywed Zip" at Valentines have become holiday favorites.